Media Library Specs & Formats

Funnels:

When the media library is accessed from funnels the following types of media can be uploaded with the corresponding size constraint for different elements

Adding the Image element in a funnel:

When the media library is opened for uploading media for an image element by clicking on
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File types allowed:
Type
Extension
PNG
png
JPEG
.jpg, .jpeg, .jfif, .pjpeg, .pjp
TIFF/X-TIFF
.tif, .tiff
WEBP
.webp
SVG
.svg
ICON
.ico, .cur
GIF
.gif
Please Note:
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Maximum file size allowed:100 MB

Social Planner:

Adding Image:

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Social Planner - Allowed File Types

Type
Extension
PNG
png
JPEG
.jpg, .jpeg, .jfif, .pjpeg, .pjp
GIF
.gif
Please Note:
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Maximum file size allowed:10 MB

Adding Video:

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Social Planner - Allowed Video Types

File Type
Type
Extension
Video
avi
.avi
QuickTime
.qt, .qtc, .mov, .moov, .moov
MP4 video
.mp4
Ogg video
.ogv
windows media video
.wmv, .asf
WebM video
.webm
Please Note:
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Maximum file size allowed:1 GB

Direct Media Library Access:

When the media library is accessed through the following ways all the below-mentioned file types are supported with a file size limit of 30 MB

SITES ➝ MEDIA

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SETTINGS ➝MEDIA from the left sidebar menu

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Media Library - Allowed File Types

File Type
Type
Extension
Image
PNG
png
JPEG
.jpg, .jpeg, .jfif, .pjpeg, .pjp
TIFF/X-TIFF
.tif, .tiff
WEBP
.webp
SVG
.svg
ICON
.ico, .cur
GIF
.gif
Documents
pdf
.pdf
Word Doc
.doc, .docx,
Excel
.xls, xlsx, .xlsm
ppt
.ppt, .pptx. .pptm
text
.rtf, .txt
Video
avi
.avi
QuickTime
.qt, .qtc, .mov, .moov, .moov
MP4 video
.mp4
Ogg video
.ogv
windows media video
.wmv, .asf
WebM video
.webm
Audio
aif
.aif, .aiff, .aifc
midi
.midi, .mid
Windows Audio
.wav
Ogg
.oga
WebM audio
.weba

Other Media Uploads Supported:

Membership:

Course Videos:

Type
File Type
Video
avi
QuickTime
MP4 video
Ogg video
windows media video
WebM video
Please Note:
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Maximum file size allowed:4 GB

Other Files:

When uploaded by clicking the "Add Files" option under each course,
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All file types are allowed
Please Note:
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Maximum file size allowed:50 MB

Forms and Survey:

Files can be uploaded in forms and surveys by adding custom fields
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These files can be seen as form submissions or as contacts
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All file types are allowed
Please Note:
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Maximum file size allowed:50 MB

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